James Baker

James Baker serves as a Senior Client Success Manager at Ipsos Synthesio, overseeing technical project management for social listening programs for key accounts since June 2018. With experience as a Client Success Manager, Baker has successfully managed a significant portfolio, driving project success through a consultative approach. Early career experience includes a role as a Client Success Specialist, where Baker supported diverse B2C and B2B organizations in EMEA, showcasing strong relationship development and technical expertise. Baker began professional journey as a Client Services Intern at Synthesio, supporting onboarding processes for major clients. Educational background includes a Bachelor of Arts with Honours in Business & Marketing from Sheffield Hallam University.