Sani Ephraim, CSM

Sani Ephraim has held various roles in customer success management and account management throughout their work experience. They most recently worked as a Customer Success Manager at Syntrio since October 2022. Prior to that, they were a Customer Success Manager at Forward Thinking Innovations, LLC from February 2021 to August 2022. In 2019, Sani worked as an Account Manager at Keystone Management from January 2019 to February 2021. Before that, they held the same position at SM Magnetics from January 2017 to January 2019.

Sani Ephraim, CSM, obtained a Bachelor's degree in Business, Management, Marketing, and Related Support Services from North Carolina Agricultural and Technical State University. In terms of additional certifications, they obtained the Certified ScrumMaster (CSM) certification from Scrum Alliance in January 2021. Additionally, they obtained the Advanced Customer Success Manager Certified Professional and Customer Success Manager Certified Professional certifications from Gainsight in August 2022. They also have certifications in Cerner Acute, Cerner FirstNet, and Cerner RadNet obtained from Cerner Corporation, although specific details regarding the month and year of obtaining these certifications were not provided.