Ed Poorbaugh

Ed Poorbaugh has extensive experience in sales operations and customer technology enablement at Sysco, serving in various leadership roles since 2009. As the Director of Contract Sales and Customer Technology Enablement, Ed managed the development and deployment of software and communication platforms to enhance sales operations, achieving success through collaboration with cross-functional teams and a focus on user-centric design. Ed also directed the Salesforce Service Cloud, where the creation of a Salesforce citizen developer team and the implementation of Agile principles led to improved quality and efficiency. Prior roles include Director of Operations and Supplier Support, along with managerial positions that contributed to comprehensive operational advancements. Ed holds dual Bachelor of Arts degrees in English and Environmental Science, and in Professional, Technical, Business, and Scientific Writing from The University of New Mexico.