Jason Barnes currently serves as the CX Transformation Lead at Sysco since August 2022. Prior to this role, Jason held positions at FIS from February 2021 to July 2022 as President of CPRS and Executive Director of Banking BPO, focusing on market analysis and financial performance in lending services. Jason's extensive tenure at State Farm ® from May 2010 to February 2021 included roles as Sr. Consulting Manager, where strategic consulting teams were developed and managed, and as Operational Leader, overseeing operational functions with an emphasis on customer experience. Jason began their career as a Business Analyst at The Cintas Corporation and as an Account Executive at HSBC. Jason holds an MBA in Business Administration, Management and Operations and a Bachelor of Science in Marketing, both from Illinois State University.
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