Kevin P. is the European Head of IT Service Management at Sysco, leading efforts to unify processes and enhance service delivery across the organization. Previously, they served as the Head of IT Service Delivery at Aliaxis UK, managing operations in 14 countries, and held various roles at companies such as Active8 Managed Technologies and Danwood, establishing and reshaping service functions to enhance performance and customer satisfaction. With a strong background in ITIL, Kevin is an ITIL V4 Master qualified professional dedicated to delivering world-class, end-user-centric operations. Kevin has also been instrumental in raising operational standards and achieving ISO9001 recertification in past roles.
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