Thomas Ko is a highly skilled senior manager with 15 years of experience in technical support for multinational companies in mission-critical environments. Previously, Thomas led support teams across APAC, notably at Nimble Storage, Sysdig, and EMC, excelling in team development and operational management. Thomas developed expertise in TCP/IP networking and SAN/NAS storage protocols, and has built teams renowned for delivering superior results under challenging conditions. Currently, Thomas serves as Senior Director of APAC Customer Reliability Engineering at Sysdig.
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