SEDCO
Hesham Mohamed has over a decade of experience in the IT and technical support field, currently serving as Team Leader for Professional Services at SEDCO - Systems and Electronic Development FZCO since April 2015, where responsibilities include leading the Technical Support Team and managing case resolutions within service level agreements. Previously, from September 2011 to March 2015, Hesham worked as a Technical Support Engineer at Etisalat, providing comprehensive support and system management, including SQL Server and Exchange Mail Server configurations. Earlier experience as a Network Administrator at Manida involved overseeing IT network compliance and administering wireless infrastructures. Hesham holds a Bachelor of Computer Science from The Higher Institute for Advanced Studies, graduating in 2007 with a grade of 74.2%.
This person is not in any teams
SEDCO
Specialized in providing Self Service Machines and Advanced Queue Management Solutions, SEDCO helps Banks, Telecom, Governments, Healthcare, Retail, and Utilities to transform to smart digital branches to improve customers experience and reduce the operational cost. SEDCO has solid relationships with over 80 partners worldwide, with thousands of installations around the globe. Headquartered in Dubai, SEDCO designs, customizes and delivers all the hardware and software of its digital branch transformation solutions in-house including: -Customer Visit Management Solutions -Virtual Queuing Management -CEM Mobile Application -Queuing Management System -Customer Feedback System -Digital Signage System -Self Service Solutions -Self Service Kiosks -CxBuilder System -Business Intelligence System For more information about SEDCO branch transformation solutions, please contact marketing@sedco.co