SEDCO
Maysa Kilani is a distinguished professional with extensive experience in digital products, business process management, and quality assurance. Currently serving as a Board Member at SEDCO since May 2023, Maysa previously worked at Dubai Electricity & Water Authority - DEWA from January 2016 to May 2023, holding the positions of Specialist in Digital Products and Services and Deputy Manager of Business Process Management. Additional experience includes a role as Quality Specialist at Dubai Foundation for Women and Children from December 2013 to December 2015, Chief Business Analyst at Roads and Transport Authority from December 2008 to June 2013, and Customer Service Consultant at Ethos Integrated Solutions LLC from September 2007 to October 2008. Maysa started a career at Arab Bank as a Product Development Officer from November 2005 to January 2007. Maysa holds a Bachelor's degree in Marketing from the University of Jordan, obtained between 2000 and 2005.
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SEDCO
Specialized in providing Self Service Machines and Advanced Queue Management Solutions, SEDCO helps Banks, Telecom, Governments, Healthcare, Retail, and Utilities to transform to smart digital branches to improve customers experience and reduce the operational cost. SEDCO has solid relationships with over 80 partners worldwide, with thousands of installations around the globe. Headquartered in Dubai, SEDCO designs, customizes and delivers all the hardware and software of its digital branch transformation solutions in-house including: -Customer Visit Management Solutions -Virtual Queuing Management -CEM Mobile Application -Queuing Management System -Customer Feedback System -Digital Signage System -Self Service Solutions -Self Service Kiosks -CxBuilder System -Business Intelligence System For more information about SEDCO branch transformation solutions, please contact marketing@sedco.co