Robby Anderson

Robby Anderson has a diverse work experience spanning from 2003 to 2021. In 2003, they were the Principal at Macedonia Christian Academy, where they reviewed and maintained student files and academic records, conducted new student and parent interviews, and provided assistance as a substitute teacher and tutoring services. From 2006 to 2007, they were a Teacher at ABC Christian Preschool and Baptist Academy, where they taught 7th and 9th grade Math, Robby'story, Science, and Bible, as well as 3rd and 4th grade Robby'story, Science, and Health. Robby also developed presentations, worksheets, quizzes, and tests. From 2007 to 2010, they were a Spanish Teacher at Garland Christian Academy, where they taught Spanish to K5 through 5th and 10th grades, and developed lesson plans for all grades. Robby also composed presentations, worksheets, quizzes, and tests, and composed and maintained student files and academic records. From 2010 to 2012, they were an Intake Clerk at Union Gospel Mission of Dallas, where they assisted clients by checking them in for a night's stay at the shelter, organized all paperwork relating to Intake and client documentation, typeset all documents relating to Intake, and assured database integrity. From 2012 to 2017, they were the Learning Center Director at Center of Hope, where they assisted clients to obtain GED by teaching them necessary skills to pass examination, taught computer and Microsoft office skills, and encouraged clients to further their education. From 2017 to 2020, they were the Program Manager at BE A CHAMPION, INC., and the Database Administrator/Guest Intake/Interim Chaplain and Desktop Support Specialist/Acting IT Manager at Union Gospel Mission of Dallas, where they provided day-to-day technical assistance for end users regarding systems, software, hardware, mobile devices, VoIP systems, digital media, and multi-function printers, and troubleshot problem areas in a timely and accurate manner. Finally, from 2020 to 2021, they were a Bilingual Customer Service Representative at AT&T, where they answered customer calls in a polite and courteous manner, troubleshot network and phone difficulties, and researched bill discrepancies, explained bill charges, and issued bill credits as necessary. Robby is currently a Customer Service Representative at Systems Integration, Inc. (SII), where they obtain and maintains security clearance, uses sound judgment and critical thinking in time sensitive situations while interpreting oral input from customers and written input from databases, and resolves customer-service and security inquiries per established procedures or escalates to Supervisor when necessary.

Robby Anderson obtained a Master of Arts (MA) in Christian Education from Patriot University in 1991, following their Bachelor of Religious Education in Christian Education from the same university in 1990.