Waheed Ahmad is an IT Support Specialist at Systems Limited since October 2022, where responsibilities include managing escalated incidents, overseeing staff schedules, and optimizing ticket management. Previous experience includes serving as a Sr. Desktop Support Specialist at The University of Lahore from February 2019 to September 2022, providing first-level IT support while managing inventory and various support tasks. Prior to that, Waheed worked as a Support Engineer at Indexiz Solutions & Services from February 2017 to January 2019, addressing customer inquiries and inter-departmental issues. Waheed holds a Bachelor's degree in Computer Science from The University of Lahore and completed a Graphic Designing (UI/UX) program through the Kamyab Jawan Program in 2021.
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