Justin Ashcraft

Justin Ashcraft currently serves as a Workforce Coordinator at Systems & Methods, Inc. since March 2024. Prior to this role, Justin held multiple positions at Conduent from November 2018 to September 2023, including Supervisor of Workforce Management, overseeing a team managing call routing and scheduling for over 1,500 employees across 12 call sites. Notable achievements include increasing federal call revenue by 50% and managing over 1 million calls monthly. Prior experience includes roles as a Death Claims Specialist at Catholic Life Insurance, an Insurance Account Representative at State Farm, and various customer service and leadership positions at Nationwide Insurance and Target. Justin's educational background includes a year of study in Practical Theology at Christ For The Nations Institute.