T-CETRA
Felipe Serrano Gavino has extensive experience in operations management and customer service, currently serving as Operations Manager and Merchant Services Team Lead at T-CETRA since January 2017, following a role as a Bilingual Customer Service Representative. Prior to T-CETRA, Felipe worked at Arrow Electronics as an EAD Technician from August 2015 to August 2016. Felipe holds a degree in Information Technology System Administration from MyComputerCareer, completing studies in 2017.
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T-CETRA
T-CETRA is a leading financial technology enabler that converts cash payments into secure, auditable, cashless transactions at over 10,000 retail locations in the U.S. and Puerto Rico that primarily serve cash preferred customers. Our payment solutions bridge the digital divide for these underserved communities and are used by Fortune 500 companies within the wireless, online marketplace, subscription based premium service, transportation, healthcare, charitable, and government sectors, connecting them to the 84.8 million un/derbanked individuals in the U.S. VIDAPAY, our proprietary cloud-based payment portal, helps these retailers mitigate risk and increase sales. Its intuitive interface enables retailers to manage customer accounts in real-time within a safe, secure payment transaction framework.