Andrew Ko

Director Business Analysis: AI Strategy, Customer Service and Loyalty Programs

Andrew Ko is an innovative business leader with over two decades of experience in driving customer analytics, corporate strategy, and operational leadership across various organizations. Currently studying for a B.S. in Business Administration with a focus on Information Systems at the University of Nevada-Reno, Andrew previously held key roles at T-Mobile, where they directed teams leveraging AI to enhance customer loyalty and operational efficiency. They also contributed significantly to Peppermill Casinos Inc. and Caesars Entertainment Corporation, advising on marketing analytics and database strategies that fostered revenue growth and customer satisfaction. Andrew's expertise lies in turning data into actionable strategies and leading high-impact teams to navigate complex business challenges.

Location

Frisco, United States

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