Brook Howell

Brook Howell is a seasoned marketing professional with extensive experience in customer loyalty and retention strategies. Currently serving as Senior Manager of Customer Loyalty and Retention at T-Mobile since September 2020, Brook leads a team dedicated to enhancing customer retention efforts through strategic vision and data-driven recommendations. Previously, Brook held key roles at Rover.com, where responsibilities included managing retention marketing and developing growth strategies, and at GoDaddy, focusing on customer growth and engagement through integrated marketing programs. Brook's background includes significant contributions to Meredith Corporation and Allrecipes.com, where management of engagement marketing and email strategies were pivotal. Brook holds a B.A. in International Affairs, Economics, and French from Eastern Washington University and further educational pursuits at the University of Hawaii at Manoa.