Jason Roach, MBA, is currently the Director of Performance Management and Planning for a business group at T-Mobile, where they previously held roles as a Sr. Manager in Care Strategy and Self Service and as a Sr. Customer Experience Manager. With experience dating back to 2004, Jason began their career at eTelecare Global Solutions as an Operations Manager. Jason earned a BA in Entrepreneurial Studies and an MBA in Organizational Leadership from The University of New Mexico. Their diverse background showcases a strong focus on customer experience and strategy development in the telecommunications sector.
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