John Sims

John Sims is a Senior Manager at T-Mobile, where they oversee multiple contracts totaling over $20 million annually and manage the strategic direction of the Citrix environment used by over 100,000 employees and contractors. Previously, John played a pivotal role in day-to-day operations and tier 2 support for End Users at T-Mobile, notably developing efficient processes during the Covid pandemic. John also held managerial positions at Providence Health & Services and Seattle Children's, where they successfully improved service-level agreements and system uptime. They earned a Bachelor of Science degree in Computer/Information Technology Administration and Management from DeVry University.