Ryan Madera has extensive experience in IT operations and event management, currently serving in Service Operations at T-Mobile since August 2018. Previously, Ryan held the position of ITSM/ITIL Process Owner at The Standard, overseeing critical IT processes in the Service Management Office. Ryan's background includes roles as Regional Operations Manager for IT at SC Johnson, where responsibilities involved acting as a liaison between Global IT and Asia Business users, as well as leading teams for enterprise monitoring and incident management. Additional experience includes working as a Windows Engineer at Computer Sciences Corporation and various technology operations roles at JP Morgan Chase and Hewlett-Packard. Ryan earned a Bachelor of Science in Computer Engineering from Adamson University.
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