Melissa Glasser

Senior Product Manager - Customer Experience (cx) Lead at T-Rex Solutions

Melissa Glasser has a diverse work experience spanning different industries. Melissa is currently working as a Senior Product Manager - Customer Experience (CX) Lead at T-Rex Solutions, LLC since 2022. Prior to this, they worked as a Visual Artist at Melissa Glasser Fine Arts since 1997.

In terms of their previous roles, Melissa worked at Guidehouse as a Managing Consultant and Senior User Experience Designer from 2020 to 2022. At Guidehouse, they served as the Experience Design team lead and specialized in UX/UI, Product Design, Product Management, and Digital Transformations. Melissa mentored a team of 8 designers and ensured high-quality deliverables.

Before Guidehouse, Melissa worked as a UX/UI Design Strategist at Optimity Advisors from 2019 to 2020. Melissa also had a brief role as a UX Designer at O'Donnell Metal Deck in 2019, where they co-designed a custom-hybrid CRM as part of a team.

In 2019, Melissa completed the General Assembly UX Design Immersive program, where they gained expertise in user-centered design methods, design thinking, and client relations. Melissa worked on several real-world client projects and developed a portfolio.

Prior to this, Melissa held various positions in the art and hospitality industry. Melissa was Director of Outreach and Partnerships, as well as Program Director at Art Works Now from 2016 to 2019. Melissa also worked as a Manager and Curator at Art Lives Here in 2015. Melissa was the Director of Private Events at Johnny's Half Shell from 2003 to 2014.

Early in their career, Melissa worked as the Director of Marketing and Sales at R + D Design, where they significantly expanded the firm's reach and established international partnerships.

Overall, Melissa Glasser's work experience showcases their expertise in product management, user experience design, and the arts.

Melissa Glasser completed their education at General Assembly in 2019, studying UX Design. Prior to that, they earned a Bachelor of Fine Arts (BFA) degree in Painting and Ceramics from the University of Colorado Boulder, graduating in 1997. Melissa attended Holton Arms from 1983 to 1993, but their specific degree and field of study are unknown. In addition to their academic qualifications, Melissa obtained several certifications, including Certified SAFe® 6 Product Owner/Product Manager and SAFe 6 Practitioner from Scaled Agile, Inc. in 2023. Melissa also holds certifications in Accessibility Fundamentals- Disabilities, Guidelines and Laws from Deque University in 2020 and Certified ScrumMaster (CSM) from Scrum Alliance in 2021.

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Timeline

  • Senior Product Manager - Customer Experience (cx) Lead

    December, 2022 - present

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