Juan M.

Juan M. currently serves as an IT Support Analyst and IT Coordinator for CLA at T.Y. Lin International since November 2019, focusing on routine site inspections and user account administration. Previous experience includes a role as Support Engineer 1 at Dell Technologies, where hardware and OS support for Dell PowerEdge servers was provided, as well as troubleshooting complex issues. Juan M. has also worked as a Service Desk/NOC Senior Engineer at KIO Networks and as a Systems and Network Administrator at Platinum Care Services, where user account management was a key responsibility. Additional roles at Dell, Affinity_Global, Hewlett-Packard, and National Assets Recovery Service provided a foundation in technical support and customer assistance across various IT environments.