Samuel Blondel Luwawu

Samuel Blondel Luwawu is a seasoned IT professional with extensive experience in service support and helpdesk roles. Currently serving as a Service Support Expert at AVASAD since May 2019, Luwawu specializes in troubleshooting and logging trouble tickets. Prior to this, Luwawu worked as a Services Desk Specialist at CeRFI SA, gaining expertise in supporting users with various information systems and common office software. Previous positions include Helpdesk Support Specialist at L'Institut de hautes études internationales et du développement, ERP Support Analyst at the World Intellectual Property Organization, and Help Desk Support Specialist at Institut Central Hôpital du Valais. Luwawu also held roles focusing on change management and IT support in diverse environments, including Pictet Asset Management and UBS Global Asset Management. Luwawu holds a Bachelor of Applied Science in computer engineering from the University of Geneva and a diploma in computer science from EPFL.