Desde 1996 somos especialistas en Mystery Shopping, la herramienta
más poderosa para la evaluación y mejora continua de la calidad de
atención al cliente.

Operamos en toda la región de América Latina a través de oficinas
propias y una vasta red de coordinadores.

Desde 2008 somos miembros activos de la MSPA, asociación que
integra a las más importantes consultoras de Mystery Shopping del mundo.
Fuimos la primera consultora sudamericana en ser admitida.

T&A Consultores

This department focuses on gathering feedback and insights about the customer experience through mystery shopping evaluations.

Customer Experience

This department focuses on managing client relationships and providing operational consulting to enhance business performance.

Client Services

This department focuses on managing and coordinating the development of projects across various initiatives.

Project Development

This department oversees the management and development of business operations across various regions.

Regional Operations

This department focuses on providing assistance and resolving inquiries for customers.

T&A Consultores

Org chart

Teams

Customer Experience

Client Services

Project Development

Regional Operations

Customer Support

Offices

T&A Consultores

Org chart

Teams

Customer Experience

Client Services

Project Development

Regional Operations

Customer Support

Offices

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