Amr Mahmoud Diab

Amr Mahmoud Diab is a finance and customer care professional with extensive experience in various roles within finance and retail. Currently serving as a FinOps Specialist at Tabby and a General Accountant at Trias Reisen GmbH, responsibilities include maintaining financial records and supporting month-end closing processes. Past roles include Assistant Director of Retail and Customer Care at Black Arrow Group, where oversight of customer operations was a key responsibility, and experience as a Customer Care Specialist at Amazon and Customer Care Representative at noon, focusing on customer satisfaction and issue resolution. Amr also has a background in social media marketing, having increased sales by 47% at Galaxy Stores, and has foundational experience in retail sales and call reduction strategies from time spent at Vodafone. Amr holds a Bachelor of Business Administration from Helwan University Cairo.