Ryan Bailey

Ryan Bailey currently serves as a Sales Account Manager at Tackle.io, focusing on simplifying the buying and selling of software through cloud solutions. Previously, at UserTesting, Ryan held the position of Senior Renewals Manager, where responsibilities included managing renewal opportunities, engaging internal resources, and identifying upsell potential within customer accounts. Ryan demonstrated a strong ability to drive compliant deals, maintain high customer retention rates, and implement effective account management strategies. In earlier roles as a SaaS Customer Success Manager at both UserTesting and CareerBuilder, Ryan successfully developed customer success strategies, resulting in high retention rates and growth within enterprise accounts. Initial experience as an Account Executive and Sales Associate provided foundational skills in customer engagement and sales strategies.