Jessica I.

Jessica I. has a diverse work experience spanning over 15 years. Their most recent role is as an Operations Coordinator at TACNA Services since August 2022. Prior to this, they worked as a B2B Sales Executive at Steren México from January 2022 to July 2022.

In 2020, Jessica worked at Cronite as a Sales Support. Their responsibilities included managing B2B accounts, coordinating inquiries with international teams, and placing purchase orders with suppliers. Jessica held this role from November 2020 to May 2021.

From October 2019 to July 2020, Jessica worked as a Sales Representative at Otis Elevator Co. Their duties included generating leads, managing customer inquiries, and negotiating contracts.

Jessica's previous experience includes a role as a Human Resources Manager (HRBP) at USG from August 2017 to September 2018. Jessica was responsible for succession planning, talent management, employee engagement, and labor union contract negotiations. Prior to this, they served as a Customer Service Manager at USG from July 2016 to August 2017, where they developed strategies to improve customer service, oversaw shipments, and led cross-functional projects.

Jessica also held the position of International Trade and Customer Service Team Leader at USG from June 2010 to July 2016. Jessica managed demand planning, supplier relationships, import/export operations, and team development. Jessica began their career as an International Customer Service Representative at USG from June 2007 to May 2010.

Before joining USG, Jessica worked at Trafimar as an Inside Sales Executive (Key Accounts) from August 2005 to September 2006. Their responsibilities included quoting mobility and logistics services for key accounts and managing import/export shipments.

Overall, Jessica has gained extensive experience in operations coordination, sales, customer service, human resources, and logistics throughout their career.

Jessica I. began their education in 2000 at Tecnológico de Monterrey, where they pursued a Licenciatura in Relaciones Internacionales. Jessica completed their degree in 2004. In the same year, they also studied Marketing Internacional at the University of Central Lancashire.

In 2006, Jessica continued their education at Université Paris-Sorbonne, earning a Certificate de Langue Française in 2007.

Furthermore, Jessica has obtained additional certifications. In September 2020, they received a certification in Pensamiento Estratégico from LinkedIn. Jessica also completed a SCRUM con un Café certification from LinkedIn in the same month and year.