MH

Michael Houtz

Senior/Lead Field Service Representative at Tactical Edge

Michael Houtz has extensive work experience in various roles related to field service, supply chain management, and warehouse operations. Michael began their career in 1994 as the Director of Warehouse Operations for the United States Marine Corps, where they were responsible for overseeing and participating in warehouse activities. Michael also served as a Supply and Logistics specialist during this time. From 2013 to 2015, they served as the Operations Manager for Supply and Logistics, where they maintained and enforced operational policies and procedures.

In 2015, Michael worked as a Supply Chain Analyst and Continuous Process Improvement Manager for LSSBB, where they provided ISO 9001:2008 training and facilitated Continuous Process Improvement projects. Michael then transitioned to Tactical Edge, Inc. in 2020, where they currently hold the position of Senior/Lead Field Service Representative, managing a field service team and providing customer services.

Between these roles, Michael also worked as a Field Service Representative for CGI, providing support for a warehouse management system. Prior to their career in the Marine Corps, they had a brief period as a student at business school.

Overall, Michael Houtz's work experience showcases their expertise in field service management, supply chain operations, and warehouse management.

Michael Houtz has a diverse education history. Michael earned a Bachelor of Science (BS) degree in Criminal Justice and Corrections from Park University, where they studied from 2012 to 2017. In addition, they obtained a Bachelor's degree in Criminal Justice and Corrections from the same institution from 2013 to 2016.

Following their undergraduate studies, Michael pursued a Master of Science (MS) degree in Computer and Information Systems Security/Information Assurance at Boston University. Michael completed this program from 2018 to 2020, and then continued their education at the same school to earn another Master's degree in the same field from 2019 to 2022.

Michael also holds various additional certifications. In 2016, they obtained the Certified Lean Six Sigma Black Belt certification from UC San Diego Extension. In 2015, they completed the 7 Habits of Highly Effective People course from Steven Covey and the 5 Choices to Extraordinary Productivity course, also from Steven Covey. In 2013, they earned the Lean Six Sigma Green Belt certification from the Marine Corps. Additionally, they have certifications in Forklift, Hazmat, and Safety (OSHA), although the specific institution where they obtained these certifications is not mentioned.

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Timeline

  • Senior/Lead Field Service Representative

    June, 2020 - present