Somos uma empresa brasileira de tecnologia especializada em soluções para Contact Centers e CRM corporativo, usando inteligência artificial. Desde 1996, desenvolvemos plataformas completas para gestão de atendimento a clientes e cidadãos, cobrança e vendas, integrando canais, dados e performance em uma única solução.
Nossa tecnologia conecta pessoas, processos e inteligência para transformar operações de relacionamento em centros estratégicos de resultado. Atuamos com foco em alta performance, automação e visão omnichannel, ajudando empresas a escalar atendimento com eficiência, controle e previsibilidade.
Mais do que software, entregamos arquitetura, integração e evolução contínua para operações que precisam crescer com consistência.

Tactium

João Carlos Pereira da Costa

This department assists clients with technical inquiries and provides solutions to enhance user experience.

Customer Support

This department focuses on software development and engineering to create and enhance applications.

Development

This department focuses on ensuring the quality and performance of software products through testing and analysis.

Quality Assurance

This department manages the deployment and integration of client systems and ensures effective customer service during the implementation process.

Client Implementation Services

This department is responsible for setting the strategic direction and overall vision for the organization.

Executive Leadership

This department oversees the planning, coordination, and execution of organizational operations.

Tactium

Org chart

Teams

Customer Support

Development

Quality Assurance

Client Implementation Services

Executive Leadership

Operations Management

Offices

Tactium

Org chart

Teams

Customer Support

Development

Quality Assurance

Client Implementation Services

Executive Leadership

Operations Management

Offices

Related companies