Mihir Shah

Head Of Customer Success And Solution Architecture at Tag-N-Trac

Mihir Shah has a diverse work experience in technology and customer success. Mihir is currently serving as the Head of Solutions Architecture and Customer Success at Tag-N-Trac, where they lead and manages high-value Tier 1 customer accounts. Mihir'sresponsibilities include tracking customer project activities and providing end-to-end solutions for big pharma and fortune 500 logistics companies.

Prior to this, Mihir worked at Sierra Wireless as a Staff Applications Engineer, where they played a vital role in leading Cellular IIoT projects. Mihir engaged with Tier-1 customers, from pre-sales discussions to post-sales support, focusing on low-power battery-operated use cases in various verticals such as Smart Metering, Home Alarm panels, and Industrial Asset monitoring.

Mihir also has experience at NETGEAR, where they worked as a Staff Software Engineer, designing and developing embedded software for mobile hotspots, LTE gateways, USB dongles, and connection manager software.

In addition, Mihir has held positions at Sierra Wireless and Motorola as a Senior and Staff Software Engineer, respectively, contributing to software development and engineering projects.

Overall, Mihir Shah's work experience showcases their expertise in customer success, technical leadership, and software development in the technology industry.

Mihir Shah holds a Master of Science (M.S.) degree in Computer Science from the Illinois Institute of Technology and a Bachelor of Engineering (B.E.) degree in Computer Engineering from the Vishwakarma Institute Of Technology.

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