Lina Castañeda is currently working as the Chief Customer Officer at Tai Software since December 2020. Prior to this role, Lina held various positions in operations and client services at TailorSoft S.A.S., Atento, Sutherland Global Services, and Convergys. Lina also has experience as a Marketing Analyst at Asogeclub. Lina completed a degree in Técnico Profesional, Lenguas Modernas con énfasis en Negocios Internacionales from Escuela Colombiana de Carreras Industriales, as well as several certifications related to communication skills, contact centers, and Scrum.
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