John Martz is a performance monitoring engineer SME at Take2 Consulting, LLC, where they focus on Dynatrace APM and event, incident, change, and configuration management. With over 35 years in IT service management, they previously held roles at Progressive Insurance as an IT System Engineer Lead and at PNC as an Officer in the Application Performance Management Center of Excellence. John is known for their innovative approach to automating Dynatrace agent configurations and enhancing application performance monitoring across enterprise platforms. They hold a Bachelor's degree in Management Information Systems from Kent State University and an Associate’s degree in Electronics from the University of Akron, along with ITIL 2011 Foundations certification.
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