Karine Pio is a seasoned expert in conversational design, specializing in creating effective chatbot experiences. With over 8 years of experience in UX writing and digital communication, Karine has collaborated with notable companies such as Oi, Banco BS2, and Anima Educação to enhance customer self-service interactions. Currently, Karine serves as a Senior Curator at Grupo Taking, working alongside Alelo Brasil. They also founded AutomarIA and have contributed to various roles in conversational AI and content strategy, consistently prioritizing user satisfaction and brand alignment. Karine holds a degree from Centro Universitário UNA, where they cultivated a strong foundation in communication.
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