Yuen Yuen Rosanna Tsang is an accomplished professional with extensive experience in user support and account management. Currently serving as a Senior Global User Support Analyst at TAL Apparel Limited since November 2019, Yuen Yuen Tsang supports user acceptance testing, training, and rollout activities while maintaining functional and technical knowledge of solutions. Prior to this role, Yuen Yuen Tsang excelled as a Key Account Manager at API - Asia Pacific Inspection Ltd, achieving a 100% client retention rate and developing new business from existing accounts. Earlier experience includes working as an Assistant Quality Engineer at OBI Group Holding, where responsibilities encompassed quality assurance and coordination among customers, laboratories, and factories. Yuen Yuen Tsang holds a Master's degree in Business and Technology Management from Tampere University of Technology and has furthered education in engineering and computer science through multiple institutions, including The Hong Kong University of Science and Technology and CS50.
This person is not in the org chart