Noura Dall is the Head of Customer Service & Solutions for TAL Direct & ALSL, where they oversee the strategic direction and operational management of a $1B+ inforce portfolio. With a strong focus on customer experience and team development, Noura has a proven track record in driving exceptional performance and operational efficiencies. Prior experience includes leadership roles at Salmat and TAL Australia, where they achieved significant sales and retention improvements. Noura holds an Advanced Diploma in Business Marketing and Management from Swinburne University and has completed compliance training at RMIT University. They are committed to fostering high-performing teams that innovate and deliver value.
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