Mostafa Eissa

Mostafa Eissa has extensive experience in the customer service industry. Mostafa is currently working as the Head of Care at talabat since March 2022. Prior to that, they worked at Vezeeta.com as both an Associate Director of Operations from January 2020 to March 2022 and as a Senior Operations Manager from March 2019 to December 2019. Before joining Vezeeta.com, Mostafa was the Head of Contact Center at Abou Ghaly Motors from March 2018 to February 2019. Mostafa also worked at Teleperformance Egypt, where they held various roles including Contact Center Manager from July 2015 to March 2018, Assistant Contact Center Manager from April 2014 to July 2015, Contact Center Supervisor from September 2011 to March 2014, and Contact Center Agent from September 2010 to August 2011.

Mostafa Eissa obtained a Bachelor's degree in Archaeology from the Faculty of Archaeology, Cairo University, from 2006 to 2010. In addition, they have acquired certifications in Six Sigma, including a Yellow Belt certification from SMART in 2018 and a Green Belt certification from LinkedIn, with an unspecified year of completion.