Nouran Smogluk

Nouran Smogluk is a professional with a diverse background in customer support and content creation. Currently, Nouran serves as the Founder of Tales of Management and works as a Content Writer at Supported Content, a content creation agency focused on SaaS companies. Nouran has been a member of Support Driven since April 2018, contributing to a community dedicated to customer support and success. Previous roles include Director of User & Partner Success and Director of Customer Support at komoot, an adventure planning app, as well as Team Lead Support Operations at Jimdo, an all-in-one solution for small businesses.