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ABISOLA IKOTUN

QUALITY ESCALATION SUPPORT SPECIALIST at Talixo

Abisola Ikotun has over 8 years of work experience. In 2013, they began their career as an Intermediate Representative at CFAO CICA AUTO. In 2018, they took on the role of Data Collection Officer at the Ministry of Works. In 2019, they became a Client Relations Manager at Designbase Arch. In 2021, they were an IT Support (1st Level Agent Operations) at Diebold Nixdorf. In 2022, they worked as a Quality Escalation Support Specialist at Talixo and also participated in the Investment Banking Operations Academy at Deloitte. Currently, they are a Data Management Analyst at AstraZeneca, where they provide direct support to business users on vendor master data related queries, manages priorities and queues of queries and requests, and sets up meetings with business users.

ABISOLA IKOTUN has a Bachelor of Technology (BTech) in Mechanical Engineering from Ladoke Akintola University of Technology, which they obtained between 2011 and 2016. ABISOLA is currently pursuing a Master's degree in Business Administration and Management, General at University College of Enterprise and Administration, which they are expected to complete in 2023. ABISOLA has also obtained several certifications from AstraZeneca, including Certification in Global IT Asset Management (ITAM) PROCESS (2023), Certification in Knowledge Management in Finance (2023), HR Knowledge Management Certified (2023), Certification in Cyber Security Awareness (2022), and Compliance in Communication Certified (2022).

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Timeline

  • QUALITY ESCALATION SUPPORT SPECIALIST

    October, 2022 - present

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