Merete Nielsen

Merete Nielsen is an experienced professional in customer success management with a history of driving customer satisfaction and retention. Currently serving as a Senior Customer Success Manager at Talixo since October 2024, Merete focuses on building strong relationships and understanding client needs. Previously, as Head of Customer Success at Talentech Norway from February 2018 to October 2024, Merete contributed to creating customer-centric HR tech solutions. Merete also held roles such as Team Leader Customer Success and Customer Success Manager at Talentech, where responsibilities included team leadership and managing a significant customer portfolio. An interim position as Head of Customer Success at Talentech Sweden involved setting processes during a period of change. Earlier experience includes serving as a Customer Service Specialist and Customer Consultant at Hello AS, as well as sales roles at Gerts Strømmen and Mexx. Merete holds dual Bachelor's degrees in International Marketing from Nanyang Technological University Singapore and BI Norwegian Business School.