Alan Lima is a skilled Software Engineer currently working at Talkdesk since February 2021, specializing in backend development for the "Users & Teams" team and implementing microservices for user and team creation. Prior experience includes roles at Celfocus from November 2014 to January 2021, where Alan contributed as a Billing Consultant/Developer for Matrixx pricing at 3UK, a Full Stack Developer for Vodafone Ireland's omnichannel solutions, and a Billing Analyst focused on GDPR compliance for Vodafone Portugal. Earlier in the career, Alan held various development positions, including projects for Vodafone Turkey and participated in internships at CISTER Research Center and Sistrade. Alan holds a Master's degree in Computer Software Engineering and a Licentiate degree in Computer Engineering from Instituto Superior de Engenharia do Porto.
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