André Carmo is a highly experienced engineering professional with a strong background in site reliability engineering, continuous integration and delivery (CI/CD), and infrastructure automation. Currently serving as a Principal Engineer at Talkdesk since July 2019, André is focused on enhancing the internal engineering platform through innovative tools and infrastructure solutions. Previous roles at Talkdesk included Staff Engineer and Technical Advisor, where André played a key role in steering the architectural vision for SRE and Kubernetes platforms. Additional experience includes engineering management positions at Feedzai and Farfetch, with emphasis on test automation, pipeline management, and mentoring teams. André holds an Integrated MSc in Computer Engineering from Faculdade de Engenharia da Universidade do Porto and possesses extensive expertise in technologies such as GitLab CI, Jenkins, Docker, and Kubernetes.
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