André Cunha is a Senior Software Engineer Technical Lead at Talkdesk since September 2019, focusing on the creation, evolution, and scaling of mission-critical systems for call assignment. Previous experience includes roles as Lead Software Engineer at Coriant, Inc. where product development for SDN solutions was a primary responsibility, and mentorship of trainees. André also held Lead Software Engineer positions at KWAN, contributing to a security systems management application, and at Novabase, developing software for the Portuguese Tax and Customs Authority. Early career experience includes software engineering roles at Portugal Telecom, Nokia Siemens Networks, and PT Sistemas de Informação, complemented by foundational roles in systems administration and Linux management. André holds a BSc in Computer Science from Faculdade de Ciências e Tecnologia da Universidade Nova de Lisboa.
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