André Marques has extensive experience in the technology sector, currently serving as a Senior Voice Engineer at Talkdesk since July 2019, with prior roles including Network Engineer II, Network Engineer, and Technical Support Engineer. Prior experience includes a tenure at Computacenter from September 2011 to 2018, where André held the positions of Level 2 Analyst (Tier 3) and Level 1 Analyst, focusing on MS Exchange, Active Directory, Office 365, and technical training. André began a career in education as an English and French Teacher at Escola Básica Júlio-Saul Dias while completing a Master’s Degree in Teaching English and French as a Second or Foreign Language at Universidade do Porto. Additionally, André has pursued a Bachelor’s Degree in Computer Engineering at Universitat Oberta de Catalunya, although this program remains incomplete, and holds another Bachelor’s Degree in Foreign Languages and Literatures from Universidade do Porto.
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