Daniel Ribeiro currently serves as an Engineering Manager and Team Lead at Talkdesk, focusing on leading the Site Reliability Engineering (SRE) team and implementing best practices. Prior to his role at Talkdesk, Daniel worked as a Consultant at PRIME IT CONSULTING and as a DevOps Engineer and Developer at Altice Labs, where Daniel significantly enhanced installation automation and database migration processes. Daniel's background includes a Master of Engineering in Biomedical Engineering and ongoing studies for a Master's in Economics and Business Administration. Notable projects include developing an EEG-based drowsiness detection application and a web platform for analyzing methodologies in this field. Daniel has also contributed to various educational and volunteer initiatives, showcasing a strong commitment to both technology and community engagement.
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