Emily Taylor

Emily Taylor has extensive experience in solution architecture and consulting, currently serving as a Senior Solution Architect at Talkdesk since January 2021, specializing in designing customized solutions, creating Statements of Work, and collaborating across teams to align client requirements with product offerings. Taylor previously held roles at Eze Software where responsibilities included implementing software for diverse clients, leading a specialized team, and utilizing project management tools to streamline delivery. Earlier experience as a Relationship Manager at Talener and a Job Shadow at IBM further showcases skills in client engagement and market analysis. Emily holds a Bachelor of Arts in Economics and Spanish from Colgate University.