Fábio Neto is a UC Specialist II at Talkdesk since March 2022, bringing extensive technical support experience from previous roles. Fábio served as a Technical Support L2 at GoContact from October 2015 to January 2022, where responsibilities included assisting first-line support with client issues, interconnecting VoIP systems, creating bash scripts, debugging HTTP and API requests, and maintaining servers. Prior to this, Fábio worked as a Technical Support L1 at GoContact, focusing on installing and setting up new VoIP clients and providing technical assistance. Fábio's career began at Wavecom from October 2014 to October 2015, offering customer support and installing network equipment. Fábio holds a degree in electronics and telecommunications from Escola Profissional de Aveiro, completed in 2014.
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