João Marques is a Senior Product Designer at Talkdesk since February 2021, specializing in the voice channel with a focus on enhancing the agent experience during calls. Prior to this role, João held the position of Product Designer at Instituto Superior Técnico from September 2014 to February 2021, where contributions were made in UI/UX design. João holds a Licenciatura in Design de Comunicação from Faculdade de Belas-Artes da Universidade de Lisboa, completed in 2014.
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