João Pires is a Technical Advisor (Staff Engineer) at Talkdesk since May 2021, specializing in cloud-native solutions and microservices architecture. Prior to this role, João served as a Senior Technical Lead at Altitude Software from April 2000 to May 2021, where responsibilities included leading technical projects in contact center software development, implementing multichannel solutions, and overseeing the design and development of web applications. João's experience in this field is complemented by a strong educational background, holding a degree in Informatics and Computer Engineering from Instituto Superior Técnico and a Post-Graduate degree in Advanced Business Management from Universidade Católica Portuguesa.
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