Mudit Mathur

Mudit Mathur serves as the Global Head of Site Reliability Engineering at Talkdesk, holding the title of Senior Director. Previously, Mudit held multiple senior management positions at Twilio, including Senior Manager for Core Platform and Senior Manager for Platform Engineering within the FLEX team. Mudit's extensive experience at Cisco includes roles such as Engineering Leader for Data Platform (Reliability) in WxCC, Engineering Leader for Platform Engineering, and Lead for Network Consulting Engineering, as well as a Voice Escalation Engineer, showcasing a strong background in engineering and customer success within technology operations.