Pedro Sgobin is an experienced Customer Success Manager currently at Talkdesk, managing over 150 accounts in the SMB segment across the US and EMEA, where responsibilities include consulting, performance analysis, and collaboration with the Sales team to identify opportunities. Previously, at Blaze, Pedro served as a Customer Service Representative in the Brazilian online casino market, focusing on customer needs and service optimization. Pedro is also the founder of Loja Autopodium, which reached significant monthly recurring revenue, demonstrating strong entrepreneurial skills and expertise in eCommerce operations. Early career experience includes a Technical Customer Success Manager role at MAPData Tecnologia, where Pedro provided tailored solutions and supported sales processes. Pedro is pursuing a degree in Information Technology Management from Estácio, complementing a technical background from ETEC Polivalente.
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