Carlos Hidalgo

Carlos Hidalgo is a communications specialist at MESA Charter High School as of May 2024, and serves as a patient care coordinator at Talkiatry since June 2022. In the role at Talkiatry, Carlos manages over 120 support tickets daily, handles patient inquiries, registers new patients, and provides daily support to clinicians through Microsoft Teams. Previous experience includes working as a patient service representative at CITYMD, where Carlos facilitated urgent care visits and scheduled referrals, and as a user interface developer at BNY Mellon Wealth Management, where Carlos developed applications and improved user experiences. Early career experience includes a cashier position at Duane Reade, focusing on inventory management and transaction processing. Carlos holds a high school diploma and has pursued education through Pursuit, New York Code + Design Academy, and Year Up United.