Monica Y. is a Senior Manager in Customer Success at Talkwalker, with a tenure beginning in October 2021. Prior to this role, Monica Y. accumulated extensive experience at Sprinklr from June 2014 to September 2021, occupying various positions including Manager of Product Success, Customer Success Manager, and Associate in Moderation Services. Responsibilities included campaign analysis, moderation, reporting, and analytics, with a focus on social media relationship management for Fortune 100 global brands. Monica Y. also gained early experience as an intern at Business Standard from March 2013 to June 2013.
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