John Cannella has worked for two companies, Talon and AT&T. At Talon, they have been a Project Manager since 2021. At AT&T, they have held three roles since 2000. John was a Manager of the Dispatch Optimization Center, where they maintained superior performance ratings and utilized Six Sigma methodologies to streamline operational efficiency. John also planned and managed force loads for multiple areas in the greater Atlanta area for U-verse installation technicians. Additionally, they interfaced cross-functionally, monitored metrics, conducted research, derived and manipulated data analysis, produced reports, and presented research findings for continuous improvement and margin optimization. John also worked as a Service Technician and Outside Plant Technician.
John Cannella has a diverse educational background. John holds a High School Diploma from Fayetteville County High School. John also attended Clayton State University, where they studied Airframe Mechanics and Aircraft Maintenance Technology/Technician. In addition, they took various courses at AT&T University. John has also obtained certifications from the National Academy of Sports Medicine, such as Certified Personal Trainer and Fitness Nutrition Specialist. Furthermore, they have additional certifications from the Project Management Institute and the American Red Cross, such as Agile Basic Technical Domain Knowledge Badge, Agile Deployment Project Manager Badge, Agile Development Badge, Agile Development Project Manager Badge, Agile Program Manager Badge, Agile Technical Project/Program Management Badge, CPR/AED/First Aid, and Lean Six Sigma Green Belt Certification.
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